Thursday, January 21, 2010

Why I'm Keeping My iPhone

All too frequently, I get caught up in the excitement when a new tech toy is released. I recently had the privilege of carrying Google's new Nexus One. While the Android platform definitely shows promise, I wrote down a list of "cons" that caused me to be so glad the experiment was over and I got to return to using my iPhone 3GS:

  • "jumpy" navigation. Most of the time, everything works fine, but doesn't seem to be quite as "smooth" as the iPhone experience. Occasionally you'll have to press a button 4 times (possibly due to the lack of multitouch?)
  • Behavior isn't always consistent. Example: 10 minutes into a phone call, the phone REFUSED to open the home screen, until I had ended the call. It's supposed to background the phone app when I press the home button, but it didn't this time. I tried for about a minute before giving up. Simultaneously, it also kept turning the screen off after 2-3 seconds of inactivity, while I was trying to figure out why the phone app wouldn't background as usual
  • No bluetooth voice dialing or searching. Minor, but I say "call john doe" or "play music by coldplay" from my bluetooth headset all the time with my iPhone.
  • Confusing array of search options. (Do I search in the Voice Dialer? In the Google widget? In the browser?) My iPhone has a nice, unified search in the home screen. I kept saying "Navigate to such and such address" only to have it do a google search on the topic instead of pulling up the navigation app.
  • Bluetooth works unreliably. I'll answer a call, bluetooth is on. The caller doesn't hear me, and I don't hear them, either on the handset OR the bluetooth earpiece. Very bad. (I'm using a Jawbone JB2 headset.)
  • Speakerphone isn't up to par with the iphone speakerphone quality. Minor point, but I do occasionally use the speakerphone on my iPhone.
  • No oleophobic screen. I had forgotten how much those smudges bothered me. The iphone 3GS screen doesn't smudge nearly as much as other screens due to the oleophobic coating.
  • Lack of accessories. I hear they're coming, but such a great infrastructure of iPhone accessories has been built up that it's hard to make me want to throw away all my docking bases, cables, car chargers, etc.
  • Doesn't sync with iTunes
  • It really is harder to zoom properly in the browser or any other app. It isn't just that pinch-to-zoom takes less time, but is more precise (you can zoom the exact amount you want to, whereas clicking the little "plus" button, one size is too small, the other too big)
  • Can't play .wav attachments that have been emailed to me. My corporate phone system emails my attachments as .wav files and it awesome to be able to play my work messages without having to dial into my corporate system
  • Google Voice's transcription sucks. Really. I want to like it in the worst way, it's just that after you've experienced YouMail's transcription, you never want to go back.
  • Voice recognition worked OK, but there wasn't the ability to dictate a document, a-la Dragon Dictation on the iPhone. Punctuation threw it for a loop, things weren't properly capitalized, etc.
  • Great push GMail notification, but couldn't turn off at night without third-party app. I like to sleep without being awakened by emails, but while leaving my phone turned on so that I can receive emergency calls.

Don't get the wrong impression by reading the list of complaints... it isn't as though I think the Nexus One is a lousy device at all. It's just that the iPhone is such an amazingly polished device, that when you compare, at least for me, I much preferred the iPhone experience. I'm partly writing this list down for my own sake, so I can review when a month from now I ask myself "so, what was so bad about the Nexus One again?" By contrast, the only part of the iPhone experience that I'm significantly frustrated with is AT&T's poor service. I'm really tired of dropping calls. Hopefully their iPhone exclusivity will end some day, and I'll be able to get one on the Verizon network.